Extra Equestrian

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Payment, Post, Packing and Policies
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Payment, Post, Packing and Policies

Postage and Delivery
 
International Customers: Please contact us for shipping rates.
We offer the following posting options:
Please note: If the postage and packing is substantially less than the system automatically charges you then a refund will be made.

Up to £10 in purchases

£2.95

£10.01 - £20.00

£3.95

£20.01 - £50.00
£4.95
£50.01-£149.99
£6.95
All purchases of £150.00 and over
£7.50

Delivery
 
Products are sent via Royal Mail and aim for delivery within 3-5 days. Occassionally due to circumstances beyond our control, it may take longer but in this instance, you will be contacted.
 
Payment Methods
 
If you are interested in purchasing anything on this site, you may do so by sending a cheque, postal order, via Paypal or pay over the phone with your debit or credit card.
With Paypal you can use Visa, Switch and Mastercard and it is completely secure. 
All paypal payments must be made through the following email address jo_evers@ hotmail.com . 
Please call  07789 374755  for an immediate response if you have any queries or to pay for items. 
 
Any local customers are welcome to call and arrange to collect their items in person. Payment can be cash on collection, credit / debit card or cheque supported by a valid guarantee card.
 
We do not recommend you send cash through the post and cannot be held responsible if cash is lost in transit.

Privacy Policy
 
Contact information including email address, telephone number, address, etc. which is provided by the user is used solely for the purpose of completing the order and further information regarding this business alone. This includes information pertaining to gift recipients. Financial information including credit card numbers, expiration dates, billing address is used solely to bill the customer for their order and is not and will not be available to any other parties. No information is kept, distributed or stored by the company.
 
Returns policy.

Goods may be returned within 7 days of purchase at the buyer's expense, if returned in the same condition in which it was sent (ie. with tags attached and in original packaging).
Please email in first instance to
jo_evers@hotmail.com so I know to expect the item and organise a replacement if necessary.